Asset Management Platform
Organize the Power of Your Portfolio in One Place
Today's top portfolios aren't just managing assets—they're managing relationships, performance, and experience at scale.
HqO's Asset Management Platform is the first system of record built for customer experience in commercial real estate—unifying data, vendors, tenants, and transactions in one place. With AI-ready insights and connected portfolio details, CRE teams can move faster, operate smarter, and drive both NOI and tenant retention.
Asset Management
Your Portfolio, Unified Your Strategy, Elevated
Consolidate building, tenant, vendor, user and transaction data into a single, intuitive dashboard. Empower your teams with real-time visibility to drive smarter decisions, streamline operations, and unlock value across the entire portfolio.
Building Profile
Portfolio Alignment Starts Here
Access and manage key property details in one place. Keep building data accurate, up to date, and consistent across your portfolio to support smarter decisions and seamless operations.
Building Status
Track Activation Across Your Portfolio
Status indicators help assess the operational stage of every building in the portfolio so you can monitor progress, prioritize resources, and ensure each asset progresses efficiently through key lifecycle stages.
Property Assessment
Benchmark Your Building—and Uncover What's Possible
The HqO Property Assessment helps you understand how your building compares to others in your market. It benchmarks key areas like amenities, technology, services, and tenant engagement using global data from over 8,000 properties and 3 million tenants.
You'll get a free, detailed report showing where your building is strong, where it falls short, and what improvements to prioritize. The assessment provides clear, data-backed recommendations to support better investment and operational decisions.
Qualifying spaces will receive an official Best Spaces to Work badge, a marketing toolkit, promotion across HqO channels, and recognition at the Fall 2025 HqO Experience Conference.
My HqO
Every Day, Every Detail—In One Place
Turn daily operations into engagement opportunities. My HqO gives property teams live visibility into traffic, events, and engagement— an intuitive, actionable view built for hospitality-driven service that simplifies property coordination.
Traffic Report
Every Arrival is an Opportunity to Connect
Track daily foot traffic across your building to understand how many people are engaging with your property each day and when. Use real-time insights to activate shared spaces, anticipate service needs, and coordinate onsite experiences that bring people together. Every arrival is a chance to build loyalty, foster engagement, and transform the workplace into a vibrant, connected community.
Today's Summary
Plan the Day with Confidence
Get a view of expected visitors, check-ins, and bookings for the day—helping your team stay prepared, streamline front-of-house operations, and deliver a seamless arrival experience.
Events
Drive Participation. Activate Space.
Highlight events that bring your building to life. View, manage, and promote property programming to foster community, activate shared spaces, and deliver experiences that matter to tenants—and your bottom line.
Outreach
Track Communications and Engagement Trends
Track performance across emails, surveys, and content in one view. Learn which messages are resonating with tenants so your team can fine-tune outreach, amplify tenant engagement, and deliver more personalized, high-impact communications.
Tenant Management
Turn Relationships Into Results
See everything you need to support each tenant—company profiles, lease data, and engagement—all in one place. Build loyalty, spot opportunities, and deliver high-touch experiences that scale.
By truly understanding tenant behaviors, preferences, and needs, operators can deliver more meaningful, hospitality-driven experiences that foster loyalty, deepen community, and drive measurable portfolio success.
Tenant Profile
One Place for Every Tenant Relationship
The Tenant Profile gives property and asset teams a clear, connected view of each tenant organization—linking companies, users, leases, services, and engagement activity in one unified system of record for customer experience.
By making tenant insights accessible across teams, Tenant Profile helps you deliver high-touch, personalized service while supporting smarter decision-making and upsell opportunities across your portfolio. Every touchpoint becomes an opportunity to tailor experiences, strengthen partnerships, and create pathways for tenant expansion and monetization.
User Management
Connect the Right People to the Right Experiences
Unify tenant and property team digital access in one place. With clear roles, permissions, and user insights, operators can tailor service, streamline operations, and deepen relationships—right from the start.
User Profile
Know Your Key Stakeholders. Strengthen Every Relationship.
Centralize contact details, engagement history, and notes for every tenant user with a built-in activity stream and CRM-style insights—so your teams always know who's using your space, who's influencing retention, and who's making lease decisions. With visibility into key touchpoints and behaviors, you can prioritize the right relationships, personalize service, and reduce the risk of churn.
User Invite
Bring Teams and Tenants Into One Platform
Easily invite staff, tenant admin, and end users to the HqO platform. Assign access, enable collaboration, and activate engagement from day one.
Vendor Management
Simplify Compliance, Strengthen Vendor Relationships
Centralize all vendor relationships—from building partners to tenant contractors—in one place. Manage profiles, assignments, and compliance data to streamline operations and ensure every service meets your standards for professionalism, security, and hospitality
COI Management
Simplify COI Compliance at Scale
Get instant visibility into vendor insurance status across your portfolio. Helps teams confirm coverage, stay ahead of expirations, and reduce operational risk—so vendors meet compliance requirements before they even reach the front desk.
Transaction Management
Visibility That Powers Smarter Monetization
Centralize and analyze tenant transaction activity across your portfolio. Give teams a clear view into how tenants are using paid resources—unlocking insights that inform monetization strategies, optimize amenity usage, and connect engagement to financial performance.
Account Based Booking
Charge to Account. Simplify Payment.
Make booking seamless for tenants and easy to reconcile for your team by allowing users to reserve paid resources—like meeting rooms or event spaces—without a credit card at the point of sale. Charges are logged to the tenant's account, supporting end-of-month invoicing and improving the service experience.
